Legal Disclaimer
Schengen Visa Services (this website) is not affiliated with the European Union,
the EU Council or any other government agency. Schengen Visa Services is a
private publishing company that offers the Schengen Visa Information Guide as
a downloadable eBook (PDF file). Schengen Visa Services
does not issue Schengen Visas.
Secure Server Information
This website was created and it is hosted in servers located in Europe. Anybody
with access to the world wide web can access our website
www.schengen.org. The payment
pages of our website are secure with 128-bit SSL encryption. Secure Sockets
Layer (SSL) is a commonly-used protocol for managing the security of a message
transmission over the Internet. Our SSL security certificate is provided by Paypal
(our credit card processor).
Intellectual Property and Copyright
schengen.org is the copyright holder of all content, layout, design, data,
graphics, trademarks and logos under the
www.schengen.org domain. The content of
www.schengen.org is protected by
international and European copyright laws. Under no circumstances can any
individual or company use any our information on our websites unless written
consent is obtained from
www.schengen.org. Except where otherwise noted, all information under
the www.schengen.org domain and all
of our individual websites including any unique visual or functional elements of
this website are copyrighted and are protected by worldwide copyright laws and
treaty provisions. Any information under the
www.schengen.org domain or its
websites may not be copied, reproduced, modified, uploaded, posted, transmitted,
or distributed in any way, in whole or in part, without written permission from
www.schengen.org.
Legal Policy
The legal policy establishes the legal relationship between you as the user of
our website and schengen.org. The legal policy is not related to any legal
advice or services. However, as individual situations my arise beyond what is
included in our information guide, we do recommend that you contact the Embassy
or Consulate of the country you intent to visit. schengen.org does not issue
the Schengen Visa and cannot offer any specific legal advice under any
circumstances.
Privacy Policy
As a visitor to our website, you have the right to understand our privacy
practices. Schengen Visa Services (www.schengen.org)
is committed to protecting our clients' privacy. We only use the information we
collect to process orders. We understand that submitting your information over
the Internet involves a great deal of trust on your part and we take this trust
very seriously. Our highest priority is to ensure the security and
confidentiality of our clients' personally identifiable information such as
name, address, phone number, email address and credit card details. We do not
share or sell any customer information obtained from using our website. We will
not share or sell your name, address, email address, billing details or any
other information with anyone. Your information is secure with Schengen Visa
Services.
Credit Card Charge
Any charges to your credit card will appear on your credit card statement as
PAYPAL*SCHENGEN.
Refund Policy
Schengen Visa Services has a 30-day refund policy. Refund requests for a product or service obtained from
www.schengen.org should be made
within 30 days of the date of purchase. You should not contact your financial
institution as this will only delay the refund process. If you are
requesting a refund, email us directly at
billing@schengen.org including your full name, email address and a valid
reason for requesting a reason. Refunds are issued within 24 hours.
Contact Information
| General Questions |
Our customer service department can help you with most issues and questions
about our website and our services. Do not hesitate to contact us.
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| Billing Department |
All billing related questions should be directed to our billing department. Do
not contact PayPal or your credit card company regarding any billing issues.
Once you have paid us we work directly with any financial institution or credit
card company. We assist you with all billing related questions within 24 hours.
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